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Sullair is geared to service the global market, mostly thanks to several production sites in the USA, China, Australia and France, home to its headquarters in Europe, Africa and the Middle East.
The supply chain set-up of the Sullair after-sales service makes for global availability of genuine spare parts and quick and reliable dispatch.
As manufacturer, Sullair Europe offers an extensive range of services focused on satisfying its distribution network and end-users : after-sales service, on-site assistance, complete training in product maintenance and use.
A network of experts:
Your investment is supported by an experienced team of compressed air system experts.
Our network of authorised distributors and after-sales technicians undergo on-going training ensuring they provide users with permanent, quick and quality assistance.
Efficient after-sales support:
As compressed air is key for most of our customers, the quality of our support must be faultless in terms of response.
- Part availability: thanks to local stocks, preventive maintenance plans and an efficient identification and distribution system.
- Telephone or on-site technical assistance: we do our utmost to reply to our users' queries and guarantee them limited downtime.
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Failsafe warranties:
Second-to-none warranties in the compressed air market is a sound three-part undertaking between the user, distributor and Sullair giving rise to:
- User peace of mind.
- Adherence to the periodical preventive maintenance plan designed to ensure smooth running of equipment.
- at least one annual analysis namely aimed at ensuring all the right conditions are met to optimise the life expectancy of your equipment.
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Permanent guidance:
Service as regarded by Sullair and its network of authorised distributors is also:
- installation and operation recommendations.
- On-going inspection, diagnosis and advice.
- Assistance and guidance aimed at reducing your energy costs.
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- User training.
- A complete installation audit performed by compressed air experts with efficient tools.
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